IMPORTANT HIRE INFORMATION

Cairns To Port Douglas Private Transfers & Limousines offers a pre-booked transportation service and subsequent bookings will constitute a binding agreement whether verbally, by phone, email or via our on-line booking forms.

Cairns To Port Douglas Private Transfers & Limousines reserves the right to accept or refuse any transfer. Queensland legislation states that intoxicated passengers or additional passengers (not advised at time of booking) are grounds for refusal of transfer.

The consumption of alcohol in any vehicle is strictly prohibited unless vehicle is properly licensed to provide alcohol.

Smoking in any vehicle is strictly prohibited.

All vehicles are regularly and thoroughly maintained. However, should requested vehicle(s) be unavailable due to circumstances beyond our control or any other cause whatsoever, a replacement vehicle(s) as close as possible to the booked vehicle(s) will be dispatched depending on timing etc, no liability will be accepted by us for any consequential loss.

The client is responsible for all passengers, should the client or passengers cause excessive delays, are disorderly, or in the chauffeur judgement, are unfit to travel the Chauffeur may terminate the booking.

The client accepts all responsibility for the passengers and fully indemnifies the proprietors of Cairns To Port Douglas Private Transfers & Limousines Cairns in the case of injury caused by negligence on the part of the passengers.

If during the period of hire the hirer and/or their guests wilfully cause any damage to the vehicle which causes the vehicle to be withdrawn from service we reserve the right to invoice the hirer for such damage and subsequent costs of repairs or replacement items.

Customers must pay the full amount of the transfer to confirm their booking.

Cancellations

We reserve the right to charge the full transfer fee if a cancellation is provided in less than 24 hours before the transfer. No shows will also incur the full transfer cost fee, except under exceptional circumstances.

Late Nights / Early Mornings

Late pickups between 7pm and Midnight (1900hrs – 07.00 am is classified as after hours. Surcharges applies of 30%

Whilst we will make every attempt to accommodate your transfer requirement, we may use another reputable limousine company to assist in our transfers.

We will not accept liability for late flights, cancelled flights, traffic crashes, traffic congestion or any other incidents due to unforeseen circumstances which are out of our control. These are Cairns To Port Douglas Private Transfers & Limousines Cairns terms and conditions of service to you.

Additional stop

Needs to be pre-booked at the time of booking the transfer. Additional cost of $30 per 15 minutes applies.